Skip to terms of service

Terms of Service

Agreement and Operator

Effective September 1, 2026. These Terms of Service (“Terms”) govern access to the Billions+ public website, dashboard, AI Sales Agent, connected channels, plans, and related services (collectively, the “Service”). Billions+ is the service operator referred to as “Billions+,” “we,” “us,” or “our.”

By creating an account, accepting an order form, or using the Service, you agree to these Terms. If you use the Service for a business or other organization, you confirm that you have authority to accept these Terms for it; “you” then includes that organization and its authorized users.

Accounts and Authority

2.1 Account information

You must provide accurate account, business, contact, and billing information and keep it current. You must be legally able to enter this agreement and use the Service for a lawful business purpose.

2.2 Authorized users

The account owner controls workspace access and is responsible for invited owners, administrators, team members, and contractors. You must assign appropriate access and remove it when it is no longer needed.

2.3 Security

You are responsible for protecting credentials, devices, recovery methods, channel connections, and integration access. Tell us promptly if you suspect unauthorized access or misuse. You may not share credentials in a way that defeats account or plan controls.

The Billions+ Service

Billions+ provides an AI Sales Agent for chat-commerce businesses. Depending on the plan, configuration, channel availability, and feature status, the Service can use an approved catalog and business knowledge to answer customer questions, show product information, maintain conversation context, prepare orders, support customer follow-up, and hand a conversation to an owner or team member.

The dashboard may provide workspace, catalog, conversation, customer, order, plan, usage, and connected-channel controls. A feature described in the product or these Terms may be limited, staged, in beta, or unavailable for a particular account, channel, or region. Future Billions+ products are not part of the Service until we expressly release and enable them.

Acceptable Use

You may use the Service only for lawful business activity and in accordance with these Terms, the rules of connected services, and any limits shown in the product or an order form.

  • Do not sell or promote illegal, counterfeit, unsafe, infringing, deceptive, or prohibited goods or services.
  • Do not send spam or abusive, misleading, harassing, unlawful, or unauthorized messages.
  • Do not upload malware, unlawful personal data, or content that violates privacy, confidentiality, intellectual-property, or other third-party rights.
  • Do not attempt unauthorized access, probe or disrupt the Service, evade rate or usage limits, misuse credentials, or interfere with another workspace.
  • Do not reverse engineer the Service except where applicable law expressly permits it, or copy, resell, sublicense, or provide the Service as your own product without written permission.
  • Do not use AI output to impersonate a person, deceive customers about material facts, make unlawful decisions, or provide regulated professional advice.

We may investigate activity and limit or block content, connections, or access when reasonably necessary to protect users, connected providers, Billions+, or the integrity of the Service.

Your Content and Customer Data

You retain ownership of business content, product information, images, instructions, customer data, conversations, and order records that you submit to or control through the Service. You grant Billions+ a limited, non-exclusive right to host, store, reproduce, transform, transmit, and otherwise process that content only as needed to provide, secure, support, and maintain the Service and meet our legal obligations.

You are responsible for having the rights, notices, consents, and other legal authority needed for your content and customer data. You are also responsible for product accuracy, pricing, availability, promotions, taxes, customer notices, delivery, refunds, consumer obligations, and every commercial promise made by your business. Billions+ is not the seller or merchant in transactions between you and your customers.

The Privacy Statement explains when Billions+ acts for its own purposes. The DPA applies when Billions+ processes customer personal data on your documented instructions.

AI Sales Agent Responsibilities

The AI Sales Agent generates output from the catalog, business knowledge, instructions, conversation context, and other information available at the time. Output can be incomplete, unsuitable, or wrong and does not replace your judgment or responsibility for your business.

  • Keep catalogs, prices, availability, policies, and business instructions accurate and current.
  • Configure approval and escalation controls that match the risk of each workflow and review important orders, commitments, and customer communications.
  • Use owner takeover or pause automation when a conversation needs human judgment.
  • Do not treat AI output as legal, financial, medical, safety, or other regulated professional advice.
  • Tell customers that automation is being used when applicable law or the connected channel requires that notice.

We may process and log agent inputs, outputs, actions, errors, and feedback to provide the requested workflow, investigate abuse, troubleshoot failures, and maintain service quality and security in accordance with the Privacy Statement and DPA.

Plans, Billing, and Payment

Available plans, usage allowances, packages, prices, billing periods, and included features are shown in the Service, at checkout, or in an order form. Prices are in Myanmar kyat (MMK) unless another currency is displayed. Usage beyond an included allowance may require a package, plan change, or other payment shown before purchase.

You authorize the available payment provider to process charges you approve. You are responsible for applicable taxes and accurate billing details. Payment status may be pending, successful, failed, expired, cancelled, or refunded. Checkout terms, payment-provider rules, any order form, and applicable law govern cancellations, refunds, reversals, and disputes. Failed, reversed, overdue, or disputed payments may cause limits, suspension, or termination.

We may change plans, prices, packaging, and limits for future purchases or renewal periods. The terms displayed at checkout or in an order form apply to the purchase, together with any notice rights required by applicable law.

Connected Services

The Service can depend on third-party messaging channels such as Telegram, identity providers, AI inference providers, email services, infrastructure providers, and available billing or payment services. You choose which optional account or business connections to authorize and must comply with the provider’s terms and policies.

A connected provider can change or discontinue its service, reject content, restrict access, or experience an outage outside Billions+ control. We are not responsible for a third party’s products, terms, pricing, availability, or independent data practices, although we remain responsible for providers acting as our processors to the extent required by our agreement and applicable law.

Availability, Changes, and Beta Features

We work to keep the Service available and reliable, but we do not promise uninterrupted or error-free operation. Maintenance, security work, infrastructure incidents, internet conditions, connected-provider failures, and product changes can interrupt or limit the Service.

We may add, change, limit, suspend, or discontinue a feature. Beta, preview, experimental, and early-access features may change without notice, contain defects, have limited support, or be removed. Unless we expressly agree otherwise, do not rely on those features for a production-critical or regulated process.

Suspension and Termination

You may stop using the Service at any time and may request account closure through available controls or support. Fees already due remain payable.

We may limit, suspend, or terminate access if you materially breach these Terms, fail to pay, create security or legal risk, harm users or connected providers, or threaten service integrity. When practical, we will give notice and an opportunity to correct a remediable breach, but we may act immediately for urgent security, safety, legal, or abuse concerns.

After termination, your right to use the Service ends. Data is returned, deleted, de-identified, or retained as described in the Privacy Statement, DPA, applicable order form, and law. Provisions that by their nature should survive, including payment obligations, ownership, disclaimers, liability limits, and dispute terms, continue to apply.

Intellectual Property

Billions+ and its licensors own the Service, software, designs, documentation, trademarks, workflows, and related intellectual property. Except for the limited right to use the Service under these Terms, no ownership or license is transferred to you.

Disclaimers and Limitation of Liability

To the maximum extent permitted by law, Billions+ is provided on an as-is and as-available basis. We disclaim implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service or AI output will be uninterrupted, error-free, completely secure, or suitable for every business decision.

To the maximum extent permitted by law, Billions+ and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, opportunities, or business interruption arising from or related to the Service. These exclusions do not limit rights or liability that applicable law does not permit the parties to exclude.

Governing Law and Disputes

These Terms and disputes arising from or relating to them or the Service are governed by the laws of the Republic of the Union of Myanmar, without regard to conflict-of-law rules. The courts of Myanmar have jurisdiction, subject to any mandatory rights or forum that applicable law does not allow the parties to change.

Before starting formal proceedings, each party should give the other written notice of the dispute and make a reasonable good-faith effort to resolve it, unless urgent injunctive or protective relief is needed.

Changes to These Terms

We may update these Terms when the Service, business model, providers, or legal requirements change. We will update the effective date and provide additional notice through the Service or by email when a change is material and notice is required. Continued use after the updated Terms take effect means you accept them for future use.

Contact Us

For questions about these terms, contact Billions+ at [email protected].