Manage Account

Reset a forgotten password

Use the three-step reset flow to verify your email and replace a forgotten password.

Watch the complete password reset flow: request a code, verify it, choose a new password, and return to Login.

Before you start

The reset flow moves through three screens: request a code, verify the code, and set a new password. Keep the browser tab open while you check your inbox.

Open password reset

On the Billions+ login page, select Reset password beside Remember me.

Billions+ login page with the Reset password link highlighted — Select Reset password to begin the three-step flow.Swipe the screenshot to inspect details.

Enter your account email

Enter the email address used to sign in to the account.

Billions+ reset page with the Email field highlighted — Enter the email address connected to the account.Swipe the screenshot to inspect details.

Send the reset code

Select Send reset code, then open your email inbox.

Billions+ reset page with the Send reset code button highlighted — Request a 6-digit verification code.Swipe the screenshot to inspect details.

Verify the code

Find the 6-digit code in the reset email.
Enter it on the Verify it’s you screen. Billions+ verifies the code automatically after the sixth digit.
If the screen does not continue, select Verify code. Use Resend it if you need a new code.

Billions+ password reset verification page with all six code fields, Verify code, and Resend it highlighted — Enter all six digits. Verification starts automatically; Verify code and Resend it remain available when needed.Swipe the screenshot to inspect details.

Choose a new password

Enter a different password in New password.
Enter it again in Confirm new password.
Select Reset password.
When the reset confirmation appears on Login, sign in with the new password.

Billions+ new password page with New password, Confirm new password, and Reset password highlighted — Complete both password fields, then select Reset password.Swipe the screenshot to inspect details.